Privacy Policy

ZipGo collects information needed to create accounts, manage delivery requests, assign riders, calculate routes, process payments, provide support, and improve service reliability.

Location information is used for pickup and delivery points, active delivery progress, routing, and rider assignment. ZipGo does not sell location data for advertising.

Delivery, payment, invoice, support, and operational records may be retained where needed for legitimate business, safety, legal, tax, accounting, or dispute-resolution purposes.

For privacy questions or account requests, contact ZipGo at support@zipgo.co.ke.